Mutare Road (Extension of Samora Machel) Heading Out of Town Eastwards Turn Left on a Small Tar Road Just After Daniko School - A Big Pick and Pay Is on the Opposite Side of the Road. Haka Game Park Is on the Same Site
Cleveland Dam Recreational Park
1.6
km
Twala Trust Animal Sanctuary
1.6
km
National Handicraft Centre
1.6
km
Ngoma Kurira
1.6
km
Mana Pools
1.6
km
2nd Floor
First Floor Gallery Harare
1.3
km
Montague Shops
1.3
km
Flemmings Bellhambra
2.3
km
Harvest House International Church
1.4
km
Church
Cathedral of the Sacred Heart
2.1
km
Greek
1.5
km
Event hall
Harare Exhibition Park
1.8
km
Nearby
Burnett Way
Zimbabwe Museum of Human Sciences
310 m
Harare
Regency Casino
310 m
Penrose Hill Building Causeway
National Museums and Monuments of Zimbabwe
310 m
Restaurants
Kombahari at Rainbow Towers Hotel
80 m
1 Pennefather Avenue Samora Machel West Harare
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
6.8
Location
7.3
Service
8.0
Dining
7.3
Guest reviews
7.8/10
based on 4 reviews
7.5
7.5/10 based on 432 reviews
Michael
United Kingdom,
February
2024
7.0/10
My stay at the hotel was a mix of highs and lows. The location is excellent, with good parking facilities, but the rooms are a bit dated for a 5-star hotel. The service was extremely friendly and accommodating, even though the management seemed lacking. The dining experience offered good Western and African food options, but some meals felt like leftovers. Overall, the hotel has potential with some areas needing improvement.
Rooms
7.0
After being moved to a better room, the new one was clean and comfortable, unlike the first one with a non-flushing toilet and stained sheets. The old toilets were also a downside.
Service
6.0
The staff went out of their way to help and provide necessary adapters and cables. However, the management issues were noticeable.
Location
8.0
The location was good, especially for those with business in Harare, and the parking facilities were convenient.
Dining
7.0
The dining experience had a good selection of Western and African foods, but some dishes felt like they were not freshly made.
Facilities
7.0
While the hotel had potential, some areas like the toilets needed updating. The management should also address the maintenance issues.
Michael
United States,
December
2023
7.8/10
The hotel rooms were very nice and just what I wanted, but they need serious maintenance, especially in the bathroom sink. Despite starting early at 8 am, my stay was comfortable. The service was incredible, particularly from Felicia, who provided outstanding customer support even after multiple reminders. The location was nice, with plenty of secure parking and met my needs perfectly in the central CBD area. The dining experience was really well put together but slightly highly priced for the current Zim climate. Overall, a great stay with a few minor drawbacks.
Rooms
7.0
The rooms were very nice and just what I wanted, but they need serious maintenance, especially in the bathroom sink. The early start at 8 am was a bit inconvenient.
Service
9.0
The service was exceptional, especially from Felicia, showcasing brilliant customer service. They were willing to do anything even after multiple reminders and follow-up.
Location
8.0
The location was nice with a lot of secure parking, meeting my needs perfectly in the central CBD area.
Dining
7.0
The dining experience was really well put together and moderately priced when compared to other highly rated hotels. However, at $28 USD per person, it was rather highly priced for the current Zim climate.
Facilities
8.0
The facilities were good overall.
Frank
United Kingdom,
October
2023
7.4/10
The hotel location is excellent, with a nice view of the city at night. The rooms were good once I got what I originally booked, but there were some issues with the smoke smell and tiles. The service was exceptional, going out of their way to accommodate our needs. The dining experience was very good with a range of Western and African foods, but the prices were a bit high. The hotel facilities were just fine, offering everything you might need.
Rooms
7.0
The rooms were close to what I expected, although there were delays in getting what I had paid for initially. The view overlooking the city at night was quite nice.
Service
9.0
The service was exceptional, with the staff doing their absolute best to meet our needs and even providing additional accessories we required for our equipment.
Location
6.0
The hotel is in a good location with secure parking and a nice view. However, it feels a bit outdated compared to other places.
Dining
8.0
The dining experience was really good, offering a selection of Western and African foods. The prices were a bit high considering the current climate.
Facilities
7.0
The hotel facilities were just fine and had everything we needed during our stay.
William
United Kingdom,
September
2023
6.8/10
I had a mixed experience at the hotel. The rooms were a bit outdated, with a dowdy TV area and awful showers needing renovations, but the service was top-notch, always ready to assist and accommodating our needs. The location was good, with parking facilities and a view of the garden while dining, but the dining options were limited for vegetarians. Overall, it was a decent stay with room for improvement.
Rooms
6.0
The rooms had some dowdy TV area and awful showers, needing renovations and felt a bit outdated.
Service
8.0
The service was very friendly, always ready to assist and accommodative, going the extra mile to meet our needs.
Location
7.0
The location was good with parking facilities and a view of the garden while having a meal.
Dining
7.0
The dining experience was decent but with limited options for vegetarians, leading me to rely on room service at times.
Facilities
6.0
The facilities overall were average; there is room for improvement.